Question 1

What is private-label skincare and how does it work?

Accepted Answer

Private-label skincare allows you to sell professional-grade skincare products under your own brand name. We manufacture, formulate, and package the products. You choose what to sell, provide your branding, and we deliver fully branded products ready for your shelves. It is the fastest way to launch your own skincare line without investing in R&D, manufacturing equipment, or compliance infrastructure.

Question 2

Who is JuveRX designed for?

Accepted Answer

JuveRX serves aesthetic professionals including aestheticians, med spas, dermatologists, plastic surgeons, beauty schools, cosmetic retailers, and tanning salons. Whether you are a solo practitioner just starting out or an established multi-location practice, our product catalog and branding ecosystem are designed to grow with you.

Question 3

How do I get started with JuveRX?

Accepted Answer

The easiest way to start is by requesting a free sample kit. We will send you 3-4 sample products tailored to your practice type, along with a branded insert and product catalog. From there, you will choose your products, select a branding tier, submit your brand identity (logo, colors, fonts), and we handle everything else. Most practitioners go from first contact to branded products in 2-4 weeks.

Question 4

Do I need any special licenses to sell private-label skincare?

Accepted Answer

In most states, you do not need a special license to sell cosmetic skincare products. However, if you are performing chemical peel treatments, you typically need an aesthetician license or medical oversight depending on the peel strength and your state's regulations. We recommend checking your state's cosmetology board requirements. We handle all manufacturing compliance and FDA-compliant labeling on our end.

Question 5

What is the minimum investment to get started?

Accepted Answer

You can launch a branded skincare line for under $500 with our Base branding tier. This includes your first product order (as few as 12 units per SKU) with custom labels. There are no formulation fees, no setup fees beyond the branding tier, and no long-term contracts. We designed our model specifically for practitioners who want to test the market without significant upfront risk.

Question 6

What types of products do you offer?

Accepted Answer

We offer a comprehensive catalog of professional aesthetic products across four categories: Chemical Peels (glycolic acid, lactic acid, salicylic acid, TCA, Jessner's solution, peel prep, and neutralizers), Serums (hyaluronic acid, vitamin C, niacinamide), Skincare (cleansers, moisturizers, toners, SPF), and Post-Procedure products (recovery creams, scar repair gels, anti-bruising arnica cream). Our catalog includes 20+ SKUs with new products added regularly.

Question 7

How are your products formulated?

Accepted Answer

Yes, many of our products are formulated and bottled in our dedicated clean workspace, including chemical peels, serums, and toners. For complex formulations like medical-grade SPF and retinol creams, we work with FDA-registered contract manufacturers to ensure the highest quality. Every batch is documented with lot numbers, quantities, pH readings, and quality checks.

Question 8

Can I request custom formulations?

Accepted Answer

Yes. For practitioners with specific formulation needs, we offer custom formulation consulting. This is ideal for established practices that want truly exclusive products. Custom formulations require higher minimum order quantities and involve a formulation development fee, but the result is a product that no competitor can replicate. Contact us to discuss your requirements.

Question 9

What are the active ingredients in your chemical peels?

Accepted Answer

Our chemical peel line includes: Glycolic Acid (30-70% concentrations), Lactic Acid (30-70%), Salicylic Acid (20-30%), TCA (10-35%), and Jessner's Solution (14% lactic acid, 14% salicylic acid, 14% resorcinol). We also offer peel prep solutions and sodium bicarbonate neutralizers. All raw ingredients are sourced from pharmaceutical/cosmetic-grade suppliers.

Question 10

Do you offer product samples before I commit to an order?

Accepted Answer

Absolutely. We offer complimentary sample kits tailored to your practice type and the products that interest you most. Each sample kit includes 3-4 product samples, a branded insert card, a product catalog, and a QR code demo. Request your sample kit through our website and it will ship within 2-3 business days.

Question 11

What branding tiers do you offer?

Accepted Answer

We offer three branding tiers. Base Tier includes custom labels on standard bottles, perfect for getting started. Professional Tier adds QR code landing pages with product instructions and reorder capability, practitioner video uploads, and single-sided aftercare insert cards. Premium Tier includes everything in Professional plus custom-printed product boxes, branded shipping materials, and multi-page product booklets. Each tier is designed to match your growth stage.

Question 12

What do I need to provide for my custom labels?

Accepted Answer

At minimum, we need your logo (vector format preferred), preferred color palette, and brand name. Our design team will create label mockups based on your brand identity. If you have specific fonts, visual references, or a brand guide, those are helpful but not required. We use AI-assisted design tools to create professional label concepts quickly, then refine based on your feedback.

Question 13

How long does the label design process take?

Accepted Answer

Typically 3-5 business days from brand identity submission to initial mockups. We provide 2-3 design concepts for your review. After your feedback, revisions take 1-2 business days. Most practitioners approve their final label designs within 7-10 days of starting the process.

Question 14

What are QR code landing pages?

Accepted Answer

QR code landing pages are custom-branded web pages accessible by scanning a QR code on your product label or insert card. They display your brand, product information, usage instructions, and a reorder button. Professional and Premium tier clients can also upload videos (treatment demos, brand introductions) that appear on the landing page. It is a powerful tool for patient engagement and repeat purchases.

Question 15

What are the minimum order quantities?

Accepted Answer

Minimum order quantities vary by product type but are designed to be accessible. For most products, the minimum is 12-24 units per SKU. This keeps your initial investment low and lets you test demand before committing to larger quantities. Volume pricing kicks in at higher quantities, rewarding you as you scale.

Question 16

How long does production and shipping take?

Accepted Answer

For standard orders, production takes 5-7 business days from order confirmation. Shipping within the continental US typically takes 3-5 business days via ground shipping. Rush orders and expedited shipping are available. Total turnaround from order to delivery is typically 7-14 business days.

Question 17

Do you offer auto-replenishment or subscription ordering?

Accepted Answer

Yes. Once you have established your product line and reorder patterns, we can set up auto-replenishment schedules based on your historical order frequency. You will receive a reminder before each shipment with the option to adjust quantities, add products, or skip a cycle. This ensures you never run out of stock.

Question 18

Can I reorder my last order easily?

Accepted Answer

Yes. Through your practitioner portal, you can reorder any previous order with a single click. Your order history shows all past orders with the option to duplicate them. You can also modify quantities or add new products before confirming the reorder.

Question 19

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, ACH bank transfers, and wire transfers. Payment is processed securely through Stripe. For established accounts, we may offer Net-15 or Net-30 payment terms based on order history and volume.

Question 20

Are there volume discounts available?

Accepted Answer

Yes. We offer tiered volume pricing that rewards larger orders. Price breaks typically occur at 50, 100, 250, and 500+ units per SKU. Additionally, practices that maintain consistent monthly ordering patterns may qualify for preferred pricing. Contact us for a custom quote based on your projected volumes.

Question 21

Is there a long-term contract required?

Accepted Answer

No. We do not require long-term contracts. You order what you need, when you need it. Branding tier service fees are month-to-month and can be cancelled at any time. We believe in earning your business with every order, not locking you into commitments.

Question 22

Are your products FDA compliant?

Accepted Answer

Yes. All our products comply with FDA cosmetic labeling requirements. This includes proper INCI ingredient listings, net weight declarations, manufacturer information, and required warning labels. For advanced formulations, we work exclusively with FDA-registered contract manufacturers. We maintain Certificates of Analysis (COA) and Safety Data Sheets (SDS) for all products.

Question 23

Do you provide Certificates of Analysis (COA)?

Accepted Answer

Yes. Every batch of product we manufacture or source includes a Certificate of Analysis documenting lot number, manufacturing date, pH readings, quality control checkpoints, and ingredient verification. COAs are available through your practitioner portal and can be provided to patients or regulatory bodies upon request.

Question 24

What about product liability insurance?

Accepted Answer

We maintain product liability insurance covering all products we manufacture and distribute. We recommend that practitioners also carry their own general liability and professional liability insurance, which is standard practice in the aesthetics industry. We can provide our insurance documentation upon request.

Question 25

How do you ensure quality control?

Accepted Answer

Every batch is documented with lot numbers, quantities, pH readings, and quality checks. Raw ingredients are sourced from pharmaceutical/cosmetic-grade suppliers with verified COAs. Our clean workspace follows cGMP-aligned protocols. We audit our contract manufacturer partners and require documentation of their quality systems.

Question 26

Are your products cruelty-free and vegan?

Accepted Answer

The majority of our products are cruelty-free. We do not test on animals. Many of our formulations are also vegan, though some products contain ingredients derived from animal sources (such as certain collagen peptides or beeswax). Each product page specifies whether it is vegan. We are continuously expanding our vegan offerings based on practitioner demand.

Frequently Asked Questions

Getting Started

Products & Formulations

Branding & Labels

Ordering & Shipping

Pricing & Payment

Compliance & Safety

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